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VoIP Functionalities: Starting With The Basics
Having an advanced device like a VoIP phone can bring you a lot
of advantages. You must know that you can use your VoIP device in
the same way that you can use your land phone line or your mobile
phone. VoIP phones are designed with integration of all the major
functions of a phone, be it a cell phone or a land line phone.
Such features can be found in VoIP phones, as well as in other
types of similar devices. You can find out who calls, with caller
ID, you can use functions like call waiting, call blocking or call
forwarding, you can redial the last number with a special command,
you have access to voicemail, fax and special number services like
The good news is that you do not have to specifically ask for all
these, as they are included in any VoIP package. Usually, you do
not get charged extra for obtaining access to them.
Here are the basic features contained in a VoIP package:
How Does Caller ID Work?
When you get a call from someone, the caller ID function will show
you who calls, with details like name and number. All this information
is shown on your screen and it is easy to read. If you have the
caller’s name in your phone book, saved on the telephone,
you will see the name and the number. If the person is unknown,
you will only see a telephone number. Some networks allow to see
the name of the person calling, if you two are part of the same
This feature is usually named caller ID, but there are many variations
that are used in different parts of the world. For instance, in
Canada, it is called call display, while in other regions, terms
like CLIP – or Caller Line Identification Presentation-, CLID
(Call Line Identity) and Call Capture are more usual than caller
ID. Different networks suggest different names for caller ID. The
ISDN network users prefer the term CLI, or Calling Line Identification.
Why You Need A Voicemail
If you are too busy to stay on the telephone all day, but you still
have to receive important calls that cannot be missed, then the
voicemail is the answer for you. With this feature, you no longer
have to worry about that. With usual phone devices, when you do
not answer your phone, an answering machine will take over the call
and it will record what the persons on the other end wants to transmit
to you. With VoIP devices, the things are a little different. All
the voice messages are saved in the network. When you want to listen
to them, you also use the network where they are stored.
The voicemail activates after the caller lets the phone ring for
several rings. If you do not get to the phone or you cannot answer
for various reasons, the call will be redirected to your voicemail.
How To Send And Receive A Fax With VoIP
Faxing important documents or is not something unusual. Businesses
and even regular people use it, through the means of telephone networks.
With VoIP technology, this feature can also be used and it is called
IP Faxing. This works like this: your VoIP phone will get the fax
message through the Internet or it will send it in the same fashion.
From there, the fax signal is taken over by the fax servers. They
are responsible for transferring the data forward to a telephone
network and into a faxing machine.
Using 3-Way Calling With VoIP
For many years now, the possibility of talking over the phone to
more than one person in the same time changed the way communication
works between people. You can actually hold a little conference
of your own with the 3-way calling capability of your VoIP phone.
You can speak to up to three different persons in the same time
and they can speak to each other, as well. A more advance feature
is telephone conferencing that allows the participation of more
than three people.
This is the same road that 3-way calling is following. It is expected
to have multiple-way calling capability in the future.
Keep The Unwanted Away With Call Blocking
Keeping away the people that you do not wish to call you is quite
easy when you use VoIP. The feature allowing you to do that is called
call blocking and it is very useful when needed. What you need to
do is to add the name and the phone number of the caller you wish
to keep away into a blocking list. Your phone will never ring again
when called by that person.
Filtering calls is nothing unusual for people that are very busy
and that cannot speak to anyone that wants to speak to them.
Another Basic Feature: Call Waiting
Another basic feature for VoIP is call waiting. This is a classic
feature, that has already helped a lot of people. Whether is a case
of pure coincidence, or you are on the phone talking for long periods
of times, you may miss important calls. So, call waiting is for
those that need to avoid missing calls. What call waiting does is
to keep a person on the line, while you talk to another.
All these basic features are encountered in land networks and mobile
phones. VoIP is known for having extended capabilities, which are
granted by the relation between VoIP and Internet.
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